Conducting Discovery

Udder's guide to the discovery phase (before going to market for a new technology solution).

HR technology is essential for organizations of all sizes to manage and support their employees. However, choosing the right technology solution can be overwhelming, as there are many options available in the market. Conducting a thorough discovery stage is crucial to identify your organization's needs and goals and finding the right solution that aligns with them. This guide will discuss the three steps to help HR leaders conduct successful HR technology discovery.

Step 1: Define Your Objectives

The first step in the discovery stage is to define your objectives. What are the specific goals you want to achieve with the HR technology solution? Ensuring that your objectives align with your company's overall goals and values is essential. For example, if your company's goal is to improve employee engagement, your objective could be implementing an HR technology solution that provides regular employee feedback and recognition. Defining your objectives will help you identify the features and capabilities you need in an HR technology solution.

Step 2: Identify Pain Points

Identifying the pain points in your current HR processes is crucial in understanding where you need to focus your efforts. Pain points could include manual processes, high turnover rates, or lack of communication between HR and employees. To identify these pain points, engage with stakeholders in your organization, including HR team members, managers, and employees. Gathering feedback and insights from these stakeholders will help you understand your organization's needs and identify areas where HR technology can make the most significant impact.

Step 3: Engage Stakeholders

Engage with key stakeholders to gather feedback and insights on the current HR processes. It's essential to involve employees, managers, and HR team members in this process. Conduct surveys, focus groups, and interviews to understand their pain points and the areas where HR technology can provide the most significant benefits. This feedback will also help you understand how the HR technology solution will be used and what features will be most valuable to your organization.

Conclusion:

Conducting the discovery stage is essential for HR leaders in finding the right HR technology solution for their organization. By following the first three steps of defining your objectives, identifying pain points and engaging stakeholders, you'll be able to narrow down your options and find the solution that best aligns with your organization's needs and goals. In the next steps, you'll research vendors, conduct demos and trials, evaluate the total cost of ownership, and make a final decision.

This comprehensive approach will ensure that you make an informed decision and implement an HR technology solution that will maximise your organisation's value.